Business Spotlight - Brighter Directions

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This Business Spotlight was from Brighter Directions based in Derbyshire who specialise in delivering excellent services in strategic marketing, sales & customer care training and online marketing development working with businesses from across the UK.

Learning Point - Effective 121's

Yorkshire Vehicle Finance are market leaders in the sourcing and funding of both commercial and personal vehicles. Yorkshire Vehicle Finance preach that they place the emphasis not just on the sale, but also on the after-sales service, aiming to provide a first class, personal service and build long-term business relationships with their customers.

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The learning point today was based around effective 121's and how to get the best out of them. Presented by: Graham Malia,

Business Spotlight - Mediation Matters

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This Business Spotlight was designed to engage with the audience about exactly what Mediation is all about and how Mediation Matters can help with these scenario's - Presented by Julie Chisholm, Mediation Matters Ltd.

Learning Point - VoIP Technologies / Saving Money

Peak Support Services are a local Matlock IT specialist, commited to helping local businesses stay connected!

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This learning point was based around the new technologies for telephony systems including SIP, VoIP and others as well as how to save money using alternate providers - Presented by Kris Haynes, Peak Support.