Learning Point - Effective 121's

Yorkshire Vehicle Finance are market leaders in the sourcing and funding of both commercial and personal vehicles. Yorkshire Vehicle Finance preach that they place the emphasis not just on the sale, but also on the after-sales service, aiming to provide a first class, personal service and build long-term business relationships with their customers.

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The learning point today was based around effective 121's and how to get the best out of them. Presented by: Graham Malia,